Imagine Communications

  • Business Analyst

    Job Locations AU-Belrose
    Posted Date 4 months ago(4 months ago)
    Requisition ID
  • Company Overview

    Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device.  Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.


    LANDMARK SALES and XG GAMEPLAN are world leading media sales products within the Imagine Communications Ad Tech group portfolio. This role is associated to these products, and will also likely be linked to future xG modules as the product portfolio continues to expand.

    Specific duties include but are not limited to

    Key Responsibilities:

    • Gather, document and manage requirements from internal and external clients, using industry standard techniques and tools.
    • Define functionality to meet both client-requested and internally identified enhancements to the LANDMARK or XG products
    • Assist developers, QA personnel and other stakeholders in understanding requirements and proposed functionality.
    • Contribute to software Quality Assurance by conducting pre and post QA functional testing.
    • Act as escalation point for product support staff in resolving client-reported defects or fielding enquiries from clients.
    • Conduct business surveys to establish the suitability or otherwise of LANDMARK SALES and XG GAMEPLAN with a potential or new client's business processes and to identify any developments needed in order to fill gaps. This will, on occasion, involve international travel to client locations.
    • Document As-is and To-be workflows in relation to established, new or prospective clients' business processes and use of the LANDMARK product.
    • Demonstrate functionality to established, new or prospective clients.
    • Support Account Managers and Sales staff in developing and fostering good client relationships.
    • Analyze and define specific system requirements to meet client requirements
    • Ensure design work and analysis is of a high standard and produced within agreed timescales
    • Communicate any revisions to the software design during the development cycle to the client, and agree changes are acceptable and illicit structured feedback
    • Confirm developed software meets agreed requirements
    • Analysis of existing business practices and relating them back to Imagine’s products and services
    • Such other duties as the management may from time to time reasonably require
    • To ensure that all working practices comply with Health and Safety legislation



    Key Requirements:

    • University degree preferably in computer science.
    • 3 – 5 year’s experience as business/systems analyst preferably in the media broadcast/digital advertising industry.
    • Demonstrable effectiveness utilizing structured analysis methodologies and exceptional documentation skills
    • Preference for previous software development and programming experience and Scrum-based development practices and associated toolsets. Understanding of underlying software technologies and the impact they have on systems design.
    • Awareness of procedures and standards for; conceptual product definition, relational database design, creation of analysis specifications, program design specifications, creation of test plans.
    • Demonstrated effectiveness with owning/successfully delivering project deliverables and working in a self-directed manner
    • Experience with User Interface design and story definition.
    • Exceptional verbal and written communication skills coupled with ability to present proposals to internal and external clients.
    • Analytical mindset with demonstrated problem-solving skills.
    • Ability to adapt to new working environment and technologies
    • Good working knowledge of MS Office software products, Skilled in use of Visio or other similar drawing tools.
    • Ability to promote quality at all stage of software development.Imagine Communications offers an engaging team-oriented environment and a competitive compensation/benefits package.



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