Imagine Communications

  • Pre-Sales Solutions Architect

    Job Locations UK
    Posted Date 4 months ago(4 months ago)
    Requisition ID
  • Company Overview

    Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device.  Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

    Specific duties include but are not limited to

    • Provide high quality technical sales support to customers, channel partners and internal sales teams
    • Achievement of revenue and orders targets for assigned solutions/projects
    • Create and conduct solution presentations and demonstrations to customers, prospects, channel partners and colleagues
    • Work with customers, prospects and channel partners to capture requirements, scope opportunities, design and refine workflows and propose best fit solutions
    • Set up and support Proof of Concept (POC) engagements with customers
    • Support sales team and proposals team as required in the preparation of Bills of Materials (BOM) and quotes
    • Ensure effective transition to Professional Services of sales opportunities from order into project phase
    • Feedback customer requirements, market trends and other relevant information from the field to Product Line Managers for input into product roadmaps
    • Present and articulate Imagine Communications’ future technology vision and strategy to customers, prospects and channel partners in the region
    • Assist the bid team with responses to RFI and RFP’s etc.
    • Support regional road shows, demos and workshops as required
    • Regular, pro-active personal communication with key clients, partners and colleagues
    • Participation in trade shows, conferences and other events as requested
    • Provide forecast and funnel information when needed 




    1. Proven track record in a similar role
    2. Track record of building relationships with customers at all levels inspiring trust and credibility
    3. Ability to work to deadlines and under pressurised conditions
    4. Experience of working in an international environment with an understanding and sensitivity to different cultures and business practices


    1. Working knowledge of competitive solutions in the market





    1. Expert knowledge of Imagine’s Playout solutions or proven ability to learn and retain such knowledge
    2. Excellent technical knowledge to be able to understand, support and resolve customer requirements
    3. Ability to take ownership and responsibility for own actions
    4. Creative and proactive in problem solving
    5. Strong negotiating and influencing skills
    6. Excellent presentation skills


    1. Additional European or Asian language


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