Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.
Support Engineers provide Tier I technical support to existing customers of Imagine Communications. Using their technical ability and knowledge, customer issues are resolved or escalated for additional technical assistance. Support Engineers work a rotational 12-hour schedule and are sometimes required to follow individual customer technical “cases” for extended periods of time (up to several hours for complicated cases), through to completion.
Imagine Communications offers an engaging team-oriented culture and a competitive compensation/benefits package.
Imagine Communications is an equal opportunity employer: M/F/D/V