Imagine Communications

Solutions Architect

SG-Singapore
4 months ago
Requisition ID
12162068

Company Overview

Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device.

 

Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues. Today, we’re driving an industry transformation by investing deeply in a new generation of media enabled by IP, virtualization, cloud infrastructure and software-defined networks.

 

At Imagine Communications, groundbreaking work is part of our everyday environment.  All our employees play a vital role in our organization, helping the media industry enable instant access to moments that matter.  Wherever your skills fit in our business — from engineering and sales to service and support — you’ll find you gain much more than just a job. At Imagine Communications, you’ll gain the opportunity to contribute to the transformation that’s taking place in the way the world is consuming media.

 

If you’re looking to join a market leader and take your career to the next level, contact us today!

Specific duties include but are not limited to

We are looking for a motivated and team oriented Video Distribution solution Architect to provide Sales of Imagine Communications’ full range of ABR, cDVR, Dynamic ad insertion, packager and DVB products to customers. The position will be based in our Singapore office and offers an opportunity to work in an enthusiastic innovative team offering solutions to leading broadcasters, telcos, and multiplatform video delivery service providers.  

As the solution architect, you be supporting the sales team to match our solutions to client’s needs and provides system solutions, problems analyzing, configuration, and budgetary proposal; identify benefits and advantages of using the broad ranges of our solutions within and outside assigned product/application area. You will work in close cooperation with our Sales Directors and Professional Services organization to provide Pre-sales activities to customers and partners in S. E. Asia at both a technical and commercial level. Your focus will be customer-facing and service oriented. You need to be passionate about delivering unsurpassed customer aid and be dedicated to provide excellent support to large and small accounts as well as our partners in the region.

 

Functional Responsibilities:

  • Engage in customer meetings and presentation
  • Conduct practical ‘’hands on’’ customer proof-of-concepts demonstrations and training
  • Take on role as technical lead, solution architect, and consultant in customer projects
  • Participate actively in sales activities including sales quote, tender review, and proposal submission
  • Define and document equipment requirements including BOMs, system drawing and SOW
  • Interface between Product Line Management and Customer to define requirements
  • Escalate where required to resolve product feature and enhancement issues. Involve management where required to assign required resources
  • Assist with trade show preparation and set up
  • Prioritize activities based on sales funnel       and work closely with sales team for achieving sales target
  • Travel activity (up to 50%) in the region is to be expected

Qualifications

 

 

Personal qualifications

  • Able to perform tasks independently
  • Flexible team player
  • Solution oriented
  • Systematic and organize
  • Excellent in cross cultural communications skills

Technical qualifications

  • BS or Polytechnic Diploma in computer science or information technology
  • A minimum of 3 years Pre-sales or Solution Architect of relevant industry experience
  • Knowledgeable in IT Stack, routing, switching and storage necessary for the end-to-end system design, analysis, integration, and testing of various digital video distribution via DVB, CDN and UDP
  • Exceptional verbal, written, and interpersonal communications skills; ability to work in a fast-paced, changing environment and to demonstrate good logical problem assessment and solving skills
  • Ability to handle several tasks, organize, document, make decisions, and work efficiently and effectively under deadlines

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